Nothing in cyberspace is sacred
OK, so the NuWave Oven Pro has been around for about 15 years.
And 15 years later, the plastic dome still cracks. A replacement dome will cost $49, plus shipping and handling. The replacement dome is “nearly indestructible,” the NuWave Oven web site contends, but the dome only carries a 3-year warranty.
Having said all that, it is still, as of this writing, cheaper to buy the replacement dome than to buy another unit. Hope has appeared, now that QVC is selling the units by the thousands. On March 23, QVC sold the unit for $89.95 as a “Today’s Special Value (TSV),” and it included an extender ring to cook a “16-pound turkey,” as well as other big pieces of meat, a silicone baking pan and six silicone baking cups. As of the end of the night of March 23 (when all TSV’s expire), QVC claimed that an estimated 95,000 units had been sold.
NuWave is a good product when it comes to cooking, but it is mystifying that they are still selling the unit with the plastic domes that are still cracking within about a year of purchase. Competitors like Sharper Image and FlavorWave are selling glass units that also include Halogen technology. I can’t speak to the Sharper Image models, but I found that the glass FlavorWave units (which occasionally grace QVC) have a Halogen light bulb (yes, light can be so intense that it cooks) that hasn’t burned out in the three years since I purchased one of their units.
Why NuWave doesn’t improve the physical integrity of its cooker is mystifying, and staying with infrared heat, a heating element and a fan – all entombed in “crackable” plastic is a boneheaded way of doing business, in my estimation. That plastic is reminiscent of Lexan, which is sometimes used on motorcycle windshields, like some made by Honda. Over time, the NuWave plastic forms bubbles on the inside of the plastic, but the outside is smooth – until the plastic just cracks.
I had a FlavorWave oven back in the day that was using the same plastics that NuWave still uses today. But FlavorWave went to glass, and added Halogen – and it’s much better (don’t buy the digital timer model of FlavorWave, by the way; the manual timer will last longer. The digital timer’s logic circuit will conk out, but the manual timer model (like mine) doesn’t have that circuit, thank goodness). OK, so I did have a digital FlavorWave model, but the digital timer’s logic circuit quit, and wanted to cook everything at 500 degrees, so I bought a manual model – much better, thank you.
Bottom line: There is little argument that you will find concerning the quality of food cooked in the NuWave Pro and its spinoff, the NuWave Mini, but the Internet is nonetheless littered with complaints about its dome’s frailty. Some have reported using aluminum tape (not Duct Tape, if you please which, if you use, you’ll only have yourself to blame – I told you beforehand). You can try a NuWave Oven, but it has, historically cracked at some point in time.
So if you get a NuWavePro, which does cook great food (mostly), you’ll know to give up on replacing the plastic dome if the cost for a new NuWave unit on Amazon, Bed Bath & Beyond, QVC – or elsewhere – equals the cost of a replacement dome. When and if that happens, NuWave won’t need a website. Just resellers.
One would hope that NuWave and its parent company, HearthWare, will hire an engineer to build a better cooker. I think the cooker is that good. But, so far, engineers are hard to come by nowadays – in this country, for sure.
Maybe China, too.
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